O&R To Post Estimated Restoration Times

UPDATED at 10:55 p.m. Wednesday. Orange & Rockland Utilities reporting 192,000 customers without power, 50,000 restored as of 10 p.m.

Update at 10:45 p.m. Oct. 31

Orange & Rockland reports power restored to 50,000 customers as of 10 p.m. Wednesday night and 192,000 remain without power.

Update at 3:30 p.m. Oct. 31

Orange & Rockland is reporting 76,000 people in Rockland County are without power as of 3:30 p.m. Wednesday. Of the 230,000 customers who lost power due to Hurricane Sandy, 40,000 have had their electricity restored.

By 4 p.m. O&R completed repairs on 13 of its 27 damaged transmission lines, seven of 17 substations, and 20 of its 105 downed distribution circuits

According to Cecille Jones of O&R, the company will start posting restoration times on its website, www.oru.com, by Thursday.

They continue have heard complaints from customers not seeing workers in the field and stress that their primary focus is still on rebuilding transmission circuits and substations needed to provide power to customers. 


At the Wednesday morning meeting in front of Nyack Village Hall, Mayor Jen Laird White gave an O&R update. She and other officials just got off a conference call with them this morning.

"It's a grim power situation right now. There are still 73,000 people without power in Rockland County right now … Because of downed trees and wires, they had to rebuild all the things that feeds our power lines. We have little local outages, but really the big system is destroyed right now. They have to rebuild that," she said. 

All of the Village of Nyack is without power. O&R is saying it'll be 10 days from the day of the storm and "that we all need to be prepared. We (Nyack Village and other public officials) are going to keep helping as best we can."

"Let them know one time if you’re out. Just make one call. If you can’t make the call, let us know and we’ll make the call for you. After that, don’t call again because they’re lines are clogged, it’ll just slow the process," said White.

She added that O&R is setting up a web-based system with restore times.

"(Nyack Village hall) has a small generator here so we have a tiny bit of power to post those estimated restoration times on the website and on the door of village hall," said White. 

Ice Distribution

Orange & Rockland Utilities will distribute a limited supply of ice to aid those without power from 2 p.m. to 5 p.m. Wednesday at Provident Bank Park in Pomona.

According to the most recent update,  as the utility company rebuilds many of its key systems. Service had been restored to approximately 15,000 customers as of 8 a.m. Wednesday.

O&R sent out a reminder that its crews are focusing primarily on rebuilding transmission circuits and substations before more localized repairs while also working to secure downed and damaged lines that can create dangerous conditions.

O&R currently has approximately 2,000 people at work, a mix of its own employees and contractors. 

Provident Bank Park is one of five locations where O&R will distribute ice Wednesday, the only one in Rockland County. The other one closest to the area is the Closter Firehouse at 100 Ruckman Road in Closter, N.J., where distribution will be from 1 to 3 p.m.

Mike October 31, 2012 at 06:45 PM
whoo hoo..power back on near townline rd boarder of PR and Nanuet. Now time to reach out to neighbors who stil are w/out power and help out.
danny34567@drib.com October 31, 2012 at 07:08 PM
Power in West Nyack? Where?? Rockford Drive and surrounding streets have no power, and always lose power during every storm. As of 3 pm Wednesday, we are still without. So please get your facts right before you post riss1218!
Coleen Crowe October 31, 2012 at 07:10 PM
They work on the largest power grids first, also you don't know the extent of the damage is to that area compared to yours, There are a lot more power lines/poles and Tress down in your area, specifically on 9W by rockland lake. I'm in upper nyack and the grid is very small and were one of the last to be restored power during the last storm(halloween snow storm) Lets pray we're not out as long as last time and be thankful we still have HOMES, unlike many down in NJ!
Robert Wanke October 31, 2012 at 07:12 PM
Riss 1218 hate to tell you, but large parts of West Nyack still DO NOT have power The part that is near the flooding, they have been out this whole time So your not alone
Sick-n-Tired October 31, 2012 at 07:14 PM
Not all of Pearl River has power. I haven't even seen an O&R truck anywhere near my home.
danny34567@drib.com October 31, 2012 at 07:17 PM
West Nyack (Germonds Park area) home to thousands of O&R customers, Clarkstown South HS and Felix Festa M S has no power.
coll October 31, 2012 at 07:42 PM
i noticed 7-11 in pearl river prices were higher today before the storm i bought bags of ice for $2.49 a bag now they are $2.70, the cigarettes are 70 cents more. they take advantage of bad situation
pi$$edinpiermont October 31, 2012 at 07:43 PM
All of the apartment homes at the Overlook at Piermont on Route 9W are without power. 10 days is a horrific estimate at best. You can do better O&R! Get it together!
Kathy P. October 31, 2012 at 08:50 PM
We are in Upper Nyack also, on a block with basic ranch houses, but close to the bigger estates along the river, and they are in the dark also. I don't think you can read anything into this other than that there is a lot of damage and it takes time to fix it. As Coleen mentions here, it depends on the number of lines/poles/trees that are down. I think O & R is doing the best they can under the circumstances, and those of us who have just suffered inconvenience should keep in mind the people who have lost much more in this storm.
Keith McDermott October 31, 2012 at 09:24 PM
Really West Nyack has power where I would like to know since both my home and business or pitch black! Some people need to get there facts straight before they start crying foul!
Howard E Heller October 31, 2012 at 09:32 PM
I haven't had power in New City since 7:25 Monday. I wish we were getting special treatment but were are not. Please take the chip off your shoulder.
RocklandResident October 31, 2012 at 10:02 PM
I would love for those on here bashing O&R to explain how they would handle the safe cutting of thousands of enormous trees that knocked these wires down throughout the whole county. You can't drive anywhere without being stopped by monstrous trees that very nearly missed homes all over. Is this a nuisance? Yes! But many people - some in our own county - lost their lives and their homes. You are being inconvenienced. How self-centered and entitled are you?
Kim Tran October 31, 2012 at 10:58 PM
I live in Congers and have been out of power since 4:30 p.m. Monday. From talking to people around the county, I think I lost power earlier than most. O&R tackles things based on highest priority, starting with public buildings and hospitals. Nyack Hospital went back on around 5 p.m. Wednesday [http://patch.com/A-zj90]. They then move to the areas where the most amount of people are affected.
Stacey Maher October 31, 2012 at 11:47 PM
O&R have not even assessed south Pascack road in Pearl River yet. We are trapped on all sides by down trees down power lines done light poles and live wires. It has been over 52 hours! O&R just declare the lines dead so highway can come in and cut the trees and lift the poles!!! Then let's get the power on!
Stacey Maher November 01, 2012 at 12:49 AM
O&R has yet to assess my area in Pearl River! Downed power lines, trees, light poles, for over 52 hours. Never mind power restoration how about safety!! We are trapped on our street with out safe passage out.
Stacey Maher November 01, 2012 at 12:52 AM
O&R has yet to inspect my area in pearl river trees down power lines down light poles down and live wires. It has been over 52 hours! O&R just declare the lines dead so highway can come in and cut the trees and lift the poles!!! Then let's get the power on!
Fairness4All November 01, 2012 at 04:56 AM
What o dont inderstand is why power limrs are not below ground. There must be a better way. The electrical system hasn't changed much on 50 years. We need solar.
Stacey Maher November 01, 2012 at 11:51 AM
What a surprise the O&R websight to inform us about updates," is experiencing technical difficulties." Day 4 and we still have a dangerous situation of being blocked in on all sides down at south Pascack rd area in pearl river!
Jim Fyfe November 01, 2012 at 12:39 PM
Totally agree with this! I'm constantly amazed at the dense ropes of thick wires over the streets - and the outrage when power goes out, even for a short while. We're living in the 21 century; the strain on the grid will only get worse, even without storms. Not only my town, Nyack, but the whole county would be safer and look even better if we buried the lines.
Staysafe November 01, 2012 at 01:39 PM
There is a bigger picture here - If this storm happened in the dead of winter with single digit temperatures - most of us without power would be dead!! Rockland county officials need to have an effective plan to keep its residents/tax payers safe!! We pay enough as it is and must demand effective leadership especially in the time of a crisis! We are all fortunate this time because temperatures are not brutal - but what if a storm similar to this happened in February? All of the blankets and generators would be useless!
John P November 01, 2012 at 03:12 PM
My power lines are underground and I'm still out. Also do you know how much it would cost for everything to go underground at once? They're slowly transferring section by section but it just can't happen overnight.
J H November 01, 2012 at 04:29 PM
They are? Where? They had the perfect, low-cost opportunity to bury the lines along New Hempstead Road while the road was all dug up...but instead - nice new telephone poles to go along with the fancy shmancy stone walls!
Mike November 01, 2012 at 04:34 PM
My lines are below ground and we still were out for about 2 days (back on now). The problem is even with underground lines, they still need to be fed by transformers and substations that are above ground. Solar would be nice, but you need big batteries and back-up systems. Not saying it cannot be done, but it will take a huge effort. Hang in there for now...
KW November 01, 2012 at 04:44 PM
Hello I just power back this AM Thursday, lost power on day of storm around 7:30 pm. Sucks living like its the end of the world. Honestly did not see any OR workers so my situation was not down lines but substation problem...once that is fixed power went up so even if you do not see it does not mean you are forgotten.. patience even in difficult times is a sign of wisdom and strength now gas lines.don't get me started on that..
John P November 01, 2012 at 05:03 PM
Off of Bardonia Road. Half the neighborhood with above ground power lines have power. Half the neighborhood with underground wiring is without power.
Debra November 01, 2012 at 05:27 PM
you don't know what you're talking about. ignoramus. be thankful you weren't hurt or killed. Geez.
NewCityResident November 01, 2012 at 07:28 PM
Riss1218- You have absolutely no idea what you're talking about. My friend lives in Congers and only lost power for 1 day. I live "up on my high horse" in New City and I haven't had power since 4pm on Monday and O&R told me not to expect it back on until Nov. 9th. It has nothing to do with where you live. Go ahead and complain. If you choose to do so in a letter just make sure you have someone check it for grammar and spelling. Suck it up, spoiled brat.
Glen Lot November 03, 2012 at 01:31 PM
60% of Pearl River is dark. A huge tree blocked Blauvelt Road (a county road) for 4 days. The tree was cleared yesterday yet no signs of O&R repairs crews. Oriole Street has 3 utility poles lying in the middle of the street. Middletown Rd and Central Ave and all the businesses have power, even the public library. The majority of the side streets are dark. It's getting colder...not good!
D.Wegs November 03, 2012 at 11:50 PM
The town cleared tree today and hung power lines high enough so now u can get thru hopefully we see O&R soon. All i want to know is when will i have power i dont care if it is a week away just give us an idea!
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