O&R: Outage Map Back; 51,000 Rockland Customers Still Waiting for Power

Local officials are calling for better cooperation with O&R, which reported 51,000 customers in Rockland County without power at noon Friday. UPDATE with O&R distributing dry ice at Provident Bank Park 1 p.m. to 3 p.m. Friday.


Update at 12:30 p.m. Nov. 2

The Village of Nyack had a conference call with O&R Friday morning and during the 11 a.m. meeting, they reported:

"51,000 people are out. Global restoration for 90 percent of customers by Nov. 11 with the national guard coming in to clear roads so they can get trucks through, they should have a better idea as to (more local estimated restoration times) hopefully tomorrow," said Mary Lorenzini, Nyack Village trustee. "That’s their global projection. The guard is coming in tonight. Once they find out how they can specifically target regions, they’ll post on their website, the anticipated regional (restoration times)."

Update at 9:30 a.m. Nov. 2

Orange & Rockland Utilities will be distributing dry ice at Provident Bank Park in Pomona from 1 p.m. to 3 p.m. Friday.

They will also have a distribution at the Bergen County Office of Emergency Management at 285 Campgaw Road in Mahwah, NJ from 6 p.m. to 8 p.m.


Orange & Rockland Utilities representatives met with town supervisors, highway superintendents and state representatives Friday morning to discuss the recovery from Hurricane Sandy.

_According to Orangetown Supervisor Andy Stewart_, one product of that meeting is O&R will now be accepting lists from the towns of priority roads to be opened first. The idea is to get as many roads open as quickly as possible.

Orangetown Highway Superintendent James Dean said Thursday that town and county roads still closed in Rockland were waiting on O&R, which must either remove downed wires themselves or determine that conditions are safe for highway workers to remove fallen trees.

Dean also said that a representative from O&R will meet with Rockland County's highway superintendents every morning until all roads are cleared.

At 10 p.m. Thursday, O&R reported 160,000 total customers without power with 72,000 restored. That includes 63,000 in Rockland County still waiting for electricity

Orangetown Police Chief Kevin Nulty said that as of 6 p.m. Thursday, 7,537 customers in Orangetown were still without power, down from 11,000 at 8 a.m. The number dropped from 3,700 to 2,372 in Nyack.

O&R's outage map was down with technical difficulties Thursday morning, but was back up that night and can be found _here_.

The following is O&R's explanation of its plan to restore it system.

  • Damage assessment on state, county and major local roads.
  • Reconstruction of the distribution system on state roads, followed by county roads. After that work is done, crews will be shifted to restoring circuits feeding critical infrastructure and services. These critical facilities include local governments whose operations provide essential services required by residents.
  • Restoration then moves onto critical infrastructure followed by the largest block of customers out of service, smaller blocks of customers and then individual customer service outages.
  • As restoration continues, site safety personnel are working to ensure public safety by securing downed wires on major roads.
Kevin Fitzpatrick November 02, 2012 at 06:47 PM
Call your politicians and demand action. O&R has no trucks in Nyack. Call Nita Lowey office (NY and Wasington DC) Call State Senator Carlucci. Call the governor.
Kevin Fitzpatrick November 02, 2012 at 06:48 PM
Tell Gromack you want my vote...turn the juice on.
NewCityResident November 02, 2012 at 06:53 PM
It is interesting to me that you are still commenting and complaining. What's not fair, is that some people lost EVERYTHING (loved ones, houses, businesses...) and you are without power for a couple days and it's the end of the world to you. If your conditions are so bad, how is it that you have the time (and internet on possibly a CHARGED phone, inside your house that is still standing) to go on Patch and complain? Start being thankful for what you have. It's not the dead of Winter below freezing and your neighborhood in VC is not being singled out and denied power. I live in New City and I still have no power and I wont for a long time. There are 51,000 people in Rockland County in the SAME boat as you. Suck it up, stop pointing fingers and try to come together as a community to help each other instead of worrying about what's fair and not fair. Look at the big picture.
patty November 02, 2012 at 07:10 PM
All of new city park is back on execpt Lake Drive. When i talked to someone at O and R they could not explain why this is happening. They need to get it together and get more people on the job.
Rob Green November 02, 2012 at 07:19 PM
My wife called O&R to report that there is still lines down blocking our driveway and we can't get out for days and they hung up on her.
Rob Green November 02, 2012 at 07:24 PM
Really is strange how areas where our politicians and higher ups in govt agencies live got their power back right away.
Rob Green November 02, 2012 at 07:26 PM
The person who wrote about Warton Lane should have taken pictures.
Brian November 02, 2012 at 07:26 PM
By that brilliant logic Gromack would win in an even bigger landslide than he did last year, as more then 67% of Clarkstown residents have power.
Brian November 02, 2012 at 07:27 PM
Watchdog, would you be willing to pay what it would cost to bury all utility lines in Clarkstown? I'm guessing you would be the first one whining about the cost the second Gromack announced such a proposal.
riss1218 November 02, 2012 at 07:32 PM
Well NewCityResident, where in New City are you because I work in New City & it seems to me as if more people in that area have power. Go take a drive around VC, Congers and West Nyack and let me know if you see a difference. I charge my phone at my job thank you very much and how about you relax if you don't know I have damage to my house. So thank you very much. It's not just the fact that it's this storm, my neighborhood looses power even in good weather so unless you live on my street and experience what we do, you really shouldn't be saying anything. It's interesting to me that they haven't even begun cleanup in VC or Congers (why don't you read other people's comments as well) and realize that everywhere around us there is some sort of electricity. Read around and realize how unfair the rest of the county is treated. I personally spoke w Frank Sparaco and his exact words were "Valley Cottage is not a priority town and we can't help you any further". So take that in and chew it for a little bit as to how poorly we are treated. The taxes in this county are astronomical and for what? Lousy/slow service?
riss1218 November 02, 2012 at 07:41 PM
Couldn't have said it any better myself. It's so true and unless you live in that area they think it's bogus. So strange how all the "bigger" towns pretty much are up and functioning". It's outgrageous!!! I hope you wife found out that O&R employee's name to report them. Wishing you guys fast service!
JM November 02, 2012 at 08:20 PM
There has to be priority places. If they didn't where would they start? Obviously the areas where there are schools, courts, jails, police, fire and hospitals they are going to be priority. Then if there is a neighborhood with a special needs child they are next. No one likes loosing power but it is what it is. I'm sure O & R are not sitting around twiddling their thumbs. Those workers are working day and night. They sent many people from the south to our areas to help out. Those people are away from their families to help us. Like the previous poster stated we should all be greatful that we just lost power. NJ AND NYC has had it much worse. Im sure they can't just wave a magic wand and have power restored. There is a lot of damage done. Worse storm in 50 years obviously it is going to take some time to get things up and running. So instead of complaining we should all be happy that we didn't loose our homes and loved ones.
Jill November 02, 2012 at 08:33 PM
Orangetown is a disaster. Rte 303 still has no working traffic lights. What impressed me most is the O&R line pole that is split in half with wires attached, and is hovering over Rte 303. Ya think maybe that should have been prioritized! It was still there 11/1/12. Western Hway has utility lines on the road, trees hanging on utility lines and closed areas since Oct 30th..to date nothing has changed. Obviously the road conditions are so bad even O&R is avoiding the road. Needless to say all the surrounding homes are without power. Since the sub-stations are all supposedly fixed, where are the O&R crew to replace the poles, line men to fix the utility lines and Andy Stewart, this one is for you, the town crew to clean up the debris all over the roads and remove the downed trees that aren't associated with live wires. If everyone had their act together this whole situation could have been better orchestrated. The crew working on the sub-stations, is not the crew that replaced poles, and the line men only repair the utility lines and then the highway department removes the downed trees, etc. This is disgraceful.
NewCityResident November 02, 2012 at 08:36 PM
You seriously didn't get anything out of my comment? There is no power in MULTIPLE neighborhoods in New City (that are far from the center of town that needs power to run town hall, the fire dept and police department). Power was restored in neighborhoods where wires were not ripped down by trees. There are a lot of streets closed here too because of trees down and wires tangled. All I was trying to accomplish was make you see the big picture. In parts of New Jersey (and even in the Hudson Valley) people DIED and their ENTIRE HOUSES were swept away. Open a newspaper. You are complaining over something so little when other people have nothing left. You sound very selfish and it makes me sad that people like you exist. You have a chip on your shoulder that is just spreading hate at a time where we should all come together. Maybe you should come live in New City because you sound more like the spoiled brat that I'm supposed to be.
Susan November 02, 2012 at 09:50 PM
Parts of Sloatsburg had been forgotten have not seen an O&R trucks at ALL here this is insane
Mike November 03, 2012 at 12:36 AM
According to o&r numbers, Bergen county is their second largest outage. They have been MIA in Ramsey....and are far behind the other utilities in restoration and communication. There are stil trees and wires down here.... Our town fathers have chosen the wrong utility to manage our power resource. Hopefully as soon as we are up we work quickly to change that.
Watchdog November 03, 2012 at 01:16 AM
Didn't OBAMA help you during his visit. He was in Vegas saying he "got your back" OUCH. Did you forget the lub Barrack?
MetsRgoing Alltheway November 03, 2012 at 01:20 AM
While its true that many people are in far worse situations..(homeless, penniless, going to funerals), each person is suffering in their own situation. Yes, we can always find someone far worse than us, but this is our dire situation..and the colder it gets, the worse it feels. People are becoming hopeless and angry because they are suffering in their situation, here and now. So yes, I sympathize with everyone that has no power, that lost a loved one, that lost all their food and are on minimal salaries, that had their identity stolen in the midst of this storm, that has no home...I sympathize. Telling someone suck it up is un-necessary, and only fuels the fire. So we all have to be here for each other, and care about each and every situation, no matter how trivial it may seem. People are overwhelmed and helpless. Use words that will lift up your brother, not tear him down further. Post resources that are available...I didn't know I could get dry ice today at the ball park in Pomona. This is useful information that should be posted here. Lets be there for each other, that what makes us great americans!!
Clarkstown life November 03, 2012 at 06:56 AM
Howie...anything ever good in your world? Crews taking care of trees and still not good enough for you.......
Jim Fyfe November 03, 2012 at 12:03 PM
Totally agree with the above comment. BTW: Power back on, Marion Street in Nyack, as of 8 pm last night (Friday)!
AC November 03, 2012 at 05:23 PM
I had the same problem, except two 60' trees hanging directly over my house, being held back by power lines. Called OR several times to report. Called again when neighbors got power in fear that they will turn my power on with tree on lines. Called OR, all they can tell me is I'll have power in tens days. No answer on understanding the danger. I was able to get a tree company there and remove it off the wires. Two hours later, OR turned power on without inspecting the lines or that the tree was removed! I live at the end of a dead end street, where they cannot see my house from the main road. They have a serious issue triaging their calls. Why couldn't I get a case number and somewhere to email photos so they can prioritize and asses? My power pole is damaged and not one OR operator asked me for the pole number!
AC November 03, 2012 at 05:28 PM
Nothing personal but this is not a federal issue. State/county/local/power. Seems to me there are higher priorities in the area. You might try contacting your local state reps. That's what I am planning on doing.
elizabeth November 03, 2012 at 08:09 PM
To riss1218, my heart goes out to you, and please don't feel badly about the rude comments you received from New City Resident. Everybody's problems are valid here. Having no heat, is no joke! Of course it's not as bad as losing a person, but that doesn't mean it's not bad! I, too have no power, but we have a small generator that's been a blessing! May yours, and everyone else's power come on ASAP!
Sick-n-Tired November 03, 2012 at 09:14 PM
Lucky you. Hopefully when the National Guard arrives they can assist the police in trying to find O & R.
Tammy Graham November 04, 2012 at 01:59 AM
Where are the O&R trucks? I live in Orange County have been without power since Monday. There has been not one truck in our area! Since we are on wells and spetic we have no running water and toilets!
Debra Inger November 04, 2012 at 02:25 AM
haven't seen a single O&R truck in New City. did see National Guard though? how's that gonna help us?
Addy November 04, 2012 at 03:51 AM
Does anyone know if the power has been restored to the Buena Vista/Balter Avenue/Nob Hill Road/Dixwell area of New City? After 5 days I finally had to use the little gas I had left to drive to Penn. to stay with my daughter. If someone could let me know, I would appreciate it. Thanks
Pauler November 04, 2012 at 01:41 PM
This map is useless. Shows I have power and I don't! Still! No one working near me.
Carol November 04, 2012 at 07:12 PM
They say to report downed lines immediately and assume that all downed wires are live. We reported 7 times; but now it is Sunday and NOTHING has been done. Still without power and line is lying on ground near water and house.
rockland community foundation November 08, 2012 at 04:18 PM
The Rockland Community Foundation is currently accepting applications for financial assistance from county based non-profit organizations and individuals for the following funds: Community Crisis Relief Fund - Individuals and non-profit organizations Active Cares Fund - Non-profit organizations only Boulders Fund - Non-profit organizations only North Rockland Emergency Fund - Individuals and non-profit organizations Applications will be reviewed weekly, and grants made as funds are available, until further notice. Applications can be accessed via any of the following: • The Rockland Community Foundation website: www.rocklandgives.org • email: info@rocklandgives.org • phone: 845-947-286 • Rockland County Town and Village Halls (in person after November 8) If you have been fortunate to not been affected by this storm please consider making a donation to one or more of these funds. Donations can be made via: Check or Money Order made payable to the Rockland Community Foundation, P.O. Box 323, New City, NY 10956 or by Credit card or PayPal at http://www.rocklandgives.org. Contributions remain here in Rockland for those who need it most. Thank you.


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